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Who may I contact for technical issues with my course experience?

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Question
Who may I contact for technical issues with my course experience?
Answer
In the event you experience technical issues with your course experience, please contact our Help Center:
  • Online Help Center: ecornell.force.com/help. Please try searching our online help center first. There's a strong chance your question may have already been answered, and a resolution is immediately available.
  • Email: helpdesk@ecornell.com
  • Live Chat: From the footer on the bottom of eCornell.com, click the white chat bubble. (If done from the "Contact" screen, you will reach Technical Support directly, otherwise you can request to be transferred to technical support, if you reach a different chat agent.)
  • Phone: 1-800-801-0287 (US) and +1 (607) 330-3200.
Live assistance via phone and chat is available 24 hours, Monday through Friday.

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